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Have a tool recommendation, bug report, privacy question, or feature request? Send us a message below and our engineering team will respond promptly.
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Support & Inquiries FAQ
Common questions before contacting support.
How do I report a bug or issue with a tool?
Select "Report a Bug / Issue" in the form above, specify which tool you were using, your browser version, and a brief description of the unexpected behavior.
Can I request a customized utility or tool?
Yes! We actively build new micro tools based on developer and community feedback. Choose "Suggest a New Tool" to submit your idea.
How do I report a security vulnerability?
Select "Privacy & Security Inquiry" or email directly to support@nextgenastra.com with details for responsible disclosure.
What is the expected response time?
Our engineering team responds to all inquiries within 24 to 48 business hours. Urgent security reports are prioritized immediately.